Privacy Policy

Effective Date: 12-1-2025

Elmhurst Oral Surgery (“we,” “us,” or “our”) is committed to protecting the privacy and security of your personal and health-related information. This Privacy Policy explains how we collect, use, and safeguard information when you choose to opt in to receive SMS (text message) communications from our practice.

Information We Collect

When you opt in to receive SMS messages from Elmhurst Oral Surgery, we may collect:

  • Your mobile phone number

  • Your consent to receive SMS communications

We do not request or collect sensitive health information (such as diagnoses or treatment details) via SMS.

How We Use Your Information

We use your information solely to:

  • Send appointment reminders, scheduling updates, and other operational messages

  • Share limited practice-related information that you have requested or consented to receive

SMS communications are not intended to replace direct communication with your healthcare provider and should not be used for urgent or emergency matters.

Use and Protection of Health Information

Any protected health information (PHI) that we collect through other channels is handled in accordance with applicable federal and state privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA), where applicable.
SMS messages are used only for administrative or informational purposes and are designed to minimize the inclusion of personal or health-related details.

Sharing of Information

We do not sell, rent, or disclose your phone number or SMS opt-in information to third parties for marketing or promotional purposes.
We may use trusted service providers to facilitate SMS delivery, who are required to protect your information and use it only for authorized purposes.

Your Choices and Rights

You may opt out of receiving SMS messages at any time by replying “STOP” to any message you receive from us.
Opting out of SMS communications will not affect your ability to receive care or communicate with our office through other methods.

Data Security

We maintain reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, use, or disclosure. While no method of electronic communication is completely secure, we take appropriate steps to reduce risk.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:
Phone: 630-833-0395